Business Terms and Privacy Policy

IMPORTANT NOTICE

Items will only be supplied to persons aged 18 or over. To enable your order to be processed you must have read and ticked your acceptance of our terms and conditions on the enquiry form or on the Website and by so doing confirmed that you are aged 18 or over. All items are sold as collectors items and are not intended for use.

Reservation of Title

All goods remain the property of Antique Sword Trader - G Sherwin t/as (the seller) until payment has been received in full, and the Title to (the Goods) shall remain vested in (the Seller) and shall not pass to (the Buyer) until the purchase price for {the Goods} has been paid in full and received by (the Seller).

Packaging and Postage

All items are sent securely packed and protected. Our prices include Postage and Packaging to UK destinations. There is an additional cost for other destinations based on the total weight of your order, your location, and our method of despatch (see below). Orders are despatched in accordance with the regulations of the U.K & the destination country's postal authorities. We always try to despatch orders within 48 hours of receipt of cleared funds.

Despatch - We only use Tracked Delivery systems:

IN THE UK: Either Post Office Special Delivery or Parcel Force Express 48 –tracked delivery systems, signature required.

EUROPE AND THE REST OF THE WORLD: Parcel Force Global Priority -  signature on delivery required or by Royal Mail Airsure which is a tracked system but where a signature is not required.

Overseas Deliveries

Antique Sword Trader (G Sherwin t/as) is not responsible for any Customs duties or taxes levied by the Customs organisations in the country of delivery. It is the responsibility of the purchaser to comply with any Import restrictions in the country of delivery. Customs Declarations will be completed by Antique Sword Trader for all items sent overseas - excluding the EU.

Insurance

All goods are insured in transit by Antique Sword Trader for their full value - Free of Charge.

Payment

GOODS CAN BE PAID FOR IN THE FOLLOWING WAYS: All payment for goods must be made in British Pounds (£) sterling.

Shopping Cart Facility - Payment can be made by Credit or Debit Card on our secure 'Shopping Cart' facility at www.antiqueswordtrader.co.uk 

Credit or Debit Cards - at Fairs, or for purchases with a completed Order Form on a ‘Cardholder not present basis’ for customers based in the UK only we are pleased to accept Mastercard or Visa cards. We do not accept American Express.

UK Only - Cheque payable to ANTIQUE SWORD TRADER - ALL cheques will be cleared before despatch of the goods (normally 7 working days). If a cheque should be returned unpaid - all associated costs, including legal costs, will be passed on to the originator. We do not accept personal cheques drawn on Banks outside the UK. We do not accept PayPal.

Bank Payment or Transfer in British Pounds (£) only:

Bank Account details will be supplied on request.

International Bank Account (IBAN) and Bank (BIC8) and Branch Identifier (BIC11) Codes will be supplied on request.

Refunds

We offer an immediate money back guarantee on all goods supplied, provided that you contact us and return the item in the same condition it was despatched within 7 days of receipt of the goods. If an item is not notified to us within this time, it will be deemed as sold. We regret that return postage costs are not refundable, and that any Bank Charges incurred will be deducted.  Exceptions: This refund offer does not apply to any goods purchased that have been cleaned, renovated, damaged, disassembled or otherwise tampered with after purchase. 

Unfortunately because we do not store any of our customer’s credit card details, we are unable to make refunds where a Cardholder is not present. In the unlikely event of a refund being required payment will be made by cheque or by Bank Transfer.

Our Guarantee

All items advertised on this web site are of original period manufacture unless indicated otherwise. Where provenance is stated, then this based on information passed to us and/or verified from identifiable sources. We take great care to ensure the accuracy of the description of items offered with regard to age, origin and condition, etc. however, all such statements represent opinion, and should not to be taken as facts.

Descriptions and condition of goods

We try to be as accurate as possible when describing the condition of items offered for sale. However, the majority of our items are over 100 years old and allowance must therefore be made for their use and storage over this period of time. Where repairs have taken place, or replacement parts have been added, and this is identifiable, then we will include this in our description. Materials of weapon mounts and parts can be, and were often, constructed of differing materials for decorative purposes, and where used, gold and silver parts are not always hallmarked.

Deposits

Deposits are deemed to form a contract to buy an item and the return of a deposit is entirely at our discretion.

Disclaimer

All details of Business Terms, and Prices & Descriptions of items offered for sale by Antique Sword Trader are current, but are subject to change without prior notice.

Copyright

All photographs on the web site are the property of Antique Sword Trader and must not to be reproduced without prior permission.

PRIVACY POLICY

We have updated our Privacy Policy. 

This in line with changes in data privacy legislation – as specified by the General Data Protection Regulation (GDPR) - which strengthens your privacy rights and gives you more control over your personal data. .

Purpose of policy

Antique Sword Trader is committed to protecting your personal information and being transparent about what information we hold about you.

We use your information in accordance with all applicable laws concerning the protection of personal information. This policy explains:

  • What information we may collect about you
  • How we may use that information
  • In what situations we may disclose your details to third parties
  • Information about how we keep your personal information secure, how we maintain it and your rights to be able to access it

Some of this information will be collected via our website: www.antiqueswordtrader.co.uk

This Policy covers all of Antique Sword Trader’s operations in the EEA as well as other locations globally, in relation to the collection and use of your information.

If you have any questions about this Policy or concerning your personal information, or you wish to Unsubscribe please contact us by email through www.antiqueswordtrader.co.uk or write to us at Antique Sword Trader, Hamley House, Appleton le Moors, York YO62 6TF

This Policy may be changed from time to time. If we make any significant changes we will advertise this on our Website or contact you directly with the information.

This Policy was last updated in May 2018

How Do We Collect Information?

We collect various types of information and in a number of ways:

We may collect information from you whenever you contact us or have any involvement with us. When you register on our website, or buy a product, we will store personal information you give us such as your name, date of birth, gender, email address, postal address and telephone number. We will also store a record of your purchases and means of payment.

Information will also be collected when you:

  • visit our Website or meet us at a Militaria Fair
  • enquire about our activities or services
  • sign up to receive news about our activities
  • create or update a profile by registering as a Customer or by making a purchase through the web site.
  • agree to sell your property through Antique Sword Trader or ask us to perform a valuation
  • contact us in any way including in person, online, email, phone, text, SMS, or post

How Do We Use Your Information?

Legal basis

There are three bases under which we may process your data:

Contract purposes

When you make a purchase from us you are entering into a contract with us. In order to perform this contract we need to process and store your data. For example we may need to contact you by email or telephone in the case of problems with your order or with your payment.

 Legitimate business interests

In certain situations we collect and process your personal information for purposes that are in our legitimate organisational interests. However, we only do this if there is no overriding prejudice to you by using your personal information in this way. We describe below all situations where we may use this basis for processing.

With your explicit consent

For any situations where the two bases above are not appropriate, we will instead ask for your explicit consent before using your personal information in that specific situation.

Marketing communications

We aim to communicate with you about our products and services in ways that you find relevant, timely and respectful. To do this we use data that we have stored about you, such as what products you have purchased, or which events you have attended in the past, as well as any preferences you may have told us about.

We use our legitimate organisational interest as the legal basis for communications by post and email.  Should you wish to opt out of receiving future communications you may do this at any time by contacting us through www.Antiqueswordtrader.co.uk

We may also contact you about our work by telephone however; we will always get explicit consent from you before doing this. Please bear in mind that this does not apply to telephone calls that we may need to make to you related to your purchases (as above).

Other processing activities

In addition to marketing communications, we also process personal information in the following ways that are within our legitimate organisational interests:

We may analyse data we hold about you to ensure that the content and timing of communications that we send you are as relevant to you as possible.

We may analyse data we hold about you in order to identify and prevent fraud.

In order to improve our website we may analyse information about how you use it and the content and ads that you interact with.

In all of the above cases we will always keep your rights and interests at the forefront to ensure they are not overridden by our own interests or your fundamental rights and freedoms. You have the right to object to any of this processing at any time. If you wish to do this, please use the contact details already provided. Please bear in mind that if you object this may affect our ability to carry out tasks above that are for your benefit.

 Third parties

There are certain circumstances under which we may disclose your personal information to third parties. These are as follows:

To our own service providers who process data on our behalf and on our instructions. For example: Bow House (Our Web Provider) or Global Payments – GPUK LLP (who provide our Card Processing facilities in conjunction with Security Metrics who undertake our Compliance).  We may also transfer your data to our bank, shippers, and insurers. In all cases we require that these third parties comply strictly with our instructions and with data protection laws, for example, around security of personal data. These organisations will only use the information to carry out the instructed services and on the basis, that the information is confidential and secure. Some of these organisations may be located outside the EEA.

Where we are under a duty to disclose your personal information in order to comply with any legal obligation, for example to government bodies, and law enforcement agencies.

Cookies

Cookies are small text files that are automatically placed onto your device by some websites that you visit. They are widely used to allow a website to function (for example, to keep track of your basket) as well as to provide website operators with information on how the site is being used.

We use cookies to keep track of your basket as well as to identify how the website is being used and what improvements we can make.

Your debit and credit card information

If you use your credit or debit card to purchase from us, we will ensure that this is carried out securely and in accordance with the Payment Card Industry Data Security Standard (PCI-DSS.

Maintaining your personal information

We store your personal information indefinitely so that for any subsequent purchases you make we are able to link them back to a single unique record that we hold for you on our system.

If there are aspects of your record that are inaccurate or that you would like to remove, you can usually do this by logging in to your account through our website. Alternatively please use the contact details set out in this policy.

Any objections you make to any processing of your data will be stored against your record on our system so that we can comply with your requests.

Security of your personal information

We will put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information as secure as possible. We will ensure that any third parties we use for processing your personal information do the same.

We will not transfer, process or store your data anywhere that is outside of the European Economic Area.

Your rights to your personal information

You have a right to request a copy of the personal information that we hold about you and to have any inaccuracies in this data corrected. Please use the contact details contained within our Privacy Policy if you would like to exercise this right.